Terms and Conditions
TERMS OF SERVICE
This website is operated by LOTTEDS. By accessing our website or purchasing from us, you agree to be bound by the following Terms of Service.
1. ELIGIBILITY
You must be at least the age of majority in your jurisdiction to use this website.
2. PRODUCTS & REPRESENTATION
All products sold by LOTTEDS are independently designed jewelry inspired by contemporary fashion trends. We do not claim affiliation with or endorsement by any third-party brands.
Product images are for reference only. Variations in color or finish may occur due to lighting, materials, and manufacturing processes.
3. MATERIAL & DURABILITY DISCLAIMER
Our jewelry may include materials such as titanium alloy and sterling silver. Product longevity depends on individual use and care.
Natural wear, oxidation, and minor changes in appearance may occur over time and are not considered defects.
4. JEWELRY CARE RESPONSIBILITY
Customers are responsible for proper jewelry care, including cleaning and avoiding prolonged exposure to moisture, sweat, or chemicals.
5. WATER EXPOSURE
Products may withstand light water exposure. However, failure to dry items properly may result in oxidation or discoloration.
6. ORDERS & PAYMENTS
We accept major payment methods including Visa, MasterCard, American Express, Discover, and PayPal.
All transactions are subject to fraud prevention screening. We reserve the right to refuse or cancel any order suspected of unauthorized or fraudulent activity.
7. SHIPPING
Delivery times are estimates and not guaranteed. Delays caused by logistics providers, customs, or external factors are beyond our control.
8. RETURNS & REFUNDS
We offer a 30-day return policy under the following conditions:
- Items must be unused and in original packaging
- Return shipping costs are the responsibility of the customer
- Personalized or modified items are non-refundable
Refunds will be issued to the original payment method after inspection.
9. ORDER CANCELLATION
- Within 10 hours: free cancellation
- 10–24 hours: cancellation fee applies
- After shipment: cancellation not permitted
10. WARRANTY DISCLAIMER
We do not cover damage caused by misuse, accidents, improper care, unauthorized modification, or normal wear and tear.
11. INTELLECTUAL PROPERTY
All website content is owned by LOTTEDS and may not be copied or used without permission.
12. PROHIBITED USE
You agree not to use this site for any unlawful, fraudulent, or abusive purposes.
13. LIMITATION OF LIABILITY
To the fullest extent permitted by law, LOTTEDS shall not be liable for indirect, incidental, or consequential damages.
14. PRIVACY & DATA PROTECTION
We comply with applicable laws including GDPR (EEA), CCPA (California), and other international data protection regulations.
Your personal data is processed lawfully and securely.
15. GOVERNING LAW
These Terms shall be governed by the laws of the United States.
16. CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the site constitutes acceptance of changes.
17. CONTACT INFORMATION
Email: info@lottedsonline.com